Android Setup Guide

Double-check your username and password — they are case-sensitive. Ensure there are no extra spaces before or after your credentials. If you're using Xtream Codes login, verify the server URL format is correct (e.g., http://line.premleaguepass.com). Contact support on WhatsApp if the issue persists.

Check your internet speed — a minimum of 25Mbps is recommended for 4K streaming. Try switching between WiFi and mobile data to identify connection issues. If your ISP is throttling or geo-blocking streams, use a VPN to bypass restrictions.

Clear the app cache: Go to Settings > Apps > PremLeaguePass > Storage > Clear Cache. If the issue persists, uninstall and reinstall the latest version of the APK. Check that your device has sufficient storage space (at least 200MB free). Make sure your Android version is 6.0 or higher for best compatibility.

This usually means the APK download was incomplete or corrupted. Delete the downloaded file and re-download it. Make sure you have a stable internet connection and wait for the download to fully complete before installing. Ensure you have at least 200MB free storage space.

PremLeaguePass works without a VPN in most countries. However, if your ISP throttles streaming traffic or you're experiencing geo-restrictions, a VPN can help improve your connection speed and access. Check our FAQ page for more details.

Yes! Our app works on all Android-based devices including Nvidia Shield, Chromecast with Google TV, and generic Android TV boxes. The setup process is identical. See all supported devices.